Returns

Of the Future (OTF) returns policy for its online orders:

1. Returns Period: Customers have a 14-day window, including weekends and holidays, to return items from the date of receipt.
2. Return Eligibility: Items are eligible for return if they remain in their original condition with attached tags. Exceptions include personalised or custom-made items, which are typically non-returnable unless deemed faulty.
3. Return Process: To initiate a return, email returns@ofthefuture.store to let us know you're returning your item(s), ensuring you include the order number within the email. You should then package the item(s) securely, writing the order number clearly on the package and sending it to: Of The Future, Unit 1 Cardington Gate, St. Martin's Way, Bedford MK42 0LF, UK. It's advisable to keep proof of postage until your return is processed.
4. Refunds: OTF issues refunds for returned items to the original payment method. Refund processing times may vary but are generally completed within a few days of receiving the returned item.

Please note: We do not offer free returns due to the associated increase in shipping emissions and landfill waste.